Help Center

Your 100% satisfaction is important for us. We offer a 7-days Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 7-days Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email info@ammotorwerkz.com with the subject 'Returns' and include your order number, name and the reason for the return.
• We will provide you with instructions where to send the returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 1-3 business days.

Our support team is always happy to guide you at any step!

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.

At AMMotorwerkz, we strive to deliver your product to you as soon as possible.

Local Order (Singapore)

• Once you’ve placed an order, you will receive an Order Confirmation email to confirm your order details, including shipping and delivery estimates for each item. Once your item has prepared for shipment and ships, you will receive a Shipment Notification email with carrier and tracking information

• You can also log into your AMMotorwerkz account avaliable 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your email and password to get a summary of orders placed. You'll see your order number, the date and time the order was placed, the status of the order, estimated shipping and delivery dates, the shipping method, and package tracking information for items that have shipped.

• All orders will be shipped out within 1-3 working days from our store.

• Shipping time varies from courier to courier. Typically for "Standard Delivery" your shipment will delivered within 2-7 working days after your item is shipped.

• The cost for shipping is calculated and displayed on the Checkout page before you complete your order.
  

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 
• Cash on Delivery is only available in Singapore. 

Note that additional exchange fee may apply if your currency is other than US dollars.